Frequently Asked Questions

Find clear answers to common questions about TDSS services, including security camera monitoring, metal detector rentals and sales, threat detection solutions, setup, response process, and ongoing support.

Is AI monitoring available 24/7?

Yes. Threat Detection & Safety Services provides 24/7 AI security monitoring with real-time oversight from our Raleigh command center.

What types of businesses benefit from AI security monitoring?

Businesses, warehouses, schools, dealerships, marinas, construction sites, healthcare facilities, office buildings, industrial properties, and government facilities can all benefit from AI surveillance technology.

Can AI security monitoring help reduce false alarms?

Yes. AI systems can distinguish between normal activity and suspicious behavior more accurately than standard motion detection systems.

Does AI monitoring replace human security personnel?

No. AI enhances security operations but still works alongside trained human monitoring specialists who verify alerts and coordinate responses

How does AI monitoring differ from regular security cameras?

Traditional cameras simply record footage. AI monitoring actively analyzes behavior, movement, and patterns to identify threats and trigger alerts automatically.

What is AI security monitoring?

AI security monitoring uses artificial intelligence technology to analyze live surveillance footage and automatically detect suspicious activity or security threats in real time.

What happens if suspicious activity is detected?

Our operators immediately review the footage, verify the threat, follow response protocols, issue audio warnings if applicable, and notify property contacts or law enforcement when necessary.

Can TDSS monitor existing camera systems?

In many cases, yes. We can often integrate with compatible existing surveillance camera systems depending on the equipment and network configuration.

Is your command center outsourced?

No. Our monitoring operations are handled from our in-house Raleigh, North Carolina command center for greater accountability and quality control.

Can your monitoring team contact police?

Yes. If a verified threat or criminal activity is observed, our operators can contact local law enforcement and provide real-time information.