Frequently Asked Questions

Find clear answers to common questions about TDSS services, including security camera monitoring, metal detector rentals and sales, threat detection solutions, setup, response process, and ongoing support.

Can your monitoring team contact law enforcement?

Yes. If verified suspicious or criminal activity is detected, our operators can notify local law enforcement and provide real-time updates.

Do you provide 24/7 monitoring?

Yes. Our CCTV monitoring services operate 24 hours a day, 7 days a week, including nights, weekends, and holidays.

Is your monitoring center located in North Carolina?

Yes. TDSS operates an in-house command center in Raleigh, North Carolina for local accountability and professional oversight.

What types of properties benefit from CCTV monitoring?

Businesses, warehouses, schools, dealerships, marinas, office buildings, apartment communities, healthcare facilities, construction sites, and industrial properties all benefit from live CCTV monitoring.

Do I need to replace my current cameras?

Not necessarily. Many existing surveillance systems can be adapted for live monitoring depending on the equipment and network setup.

Can TDSS monitor my existing camera system?

Yes. In many cases, Threat Detection & Safety Services can integrate compatible existing CCTV systems into our secure 24/7 monitoring network.

What is CCTV monitoring?

CCTV monitoring is the live remote surveillance of security camera systems by trained professionals who actively watch footage and respond to suspicious activity in real time.

Can AI monitoring work with existing camera systems?

In many cases, yes. Existing compatible surveillance systems may be integrated with AI monitoring technology depending on system capabilities.

Does TDSS provide live response after AI alerts?

Yes. Our monitoring specialists review AI-generated alerts and follow response protocols, including contacting property managers or law enforcement if necessary.

Can AI detect trespassing or perimeter breaches?

Yes. AI analytics can identify unauthorized access, perimeter intrusions, loitering, and restricted area violations in real time.