Frequently Asked Questions
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Commercial security monitoring involves the live surveillance and real-time monitoring of businesses and commercial properties to help detect and respond to security threats.
Yes. Our remote video monitoring services operate 24 hours a day, 7 days a week, including nights, weekends, and holidays.
Yes. Live surveillance oversight, audio intervention, and rapid response capabilities help deter theft, vandalism, trespassing, and unauthorized access.
Yes. If suspicious or criminal activity is verified, our operators can contact local law enforcement and provide real-time updates.
Yes. TDSS operates an in-house command center in Raleigh, North Carolina for greater accountability and operational oversight.
Yes. Our remote monitoring service can use AI-powered video analytics to help detect unusual activity, motion, and potential threats faster. However, trained monitoring professionals still review alerts and take the right action when needed.
Office buildings, warehouses, retail stores, construction sites, industrial properties, apartment communities, dealerships, marinas, and healthcare facilities all benefit from remote video monitoring.
Traditional security cameras typically record footage for later review. Remote monitoring provides active real-time surveillance and immediate threat response capabilities.
Remote video monitoring is a security service where trained specialists actively monitor surveillance cameras in real time from a centralized command center.
Yes. If verified threats or emergency situations are identified, our operators can notify local law enforcement or emergency responders immediately.